DASH Tampa Microtransit 4.20.3

The Downtown Area Shared Hubs (DASH) program represents an on-demand, hub-based ridesharing solution designed to enhance mobility within Tampa's Downtown district. By utilizing multiple designated pick-up and drop-off points, DASH aims to facilitate seamless transit connections, encourage alternative commuting options, and promote greater accessibility to the area's myriad attractions.

Operational Overview:

• Users can request a trip via a mobile application by inputting their current location and intended destination.
• The app guides users to the nearest designated pickup point (hub) for convenience.
• A trained Driver Ambassador will arrive to escort passengers from their pickup hub to the closest hub near their final destination.

Expectations and Notable Features:

• Drivers possess expert knowledge of Downtown Tampa and are equipped to serve as ambassadors, offering insights on local events, restaurant options, and attractions.
• The service functions on a hub-to-hub basis, meaning pickups and drop-offs occur at designated points rather than directly at individual addresses. This approach prioritizes cost-effectiveness and operational efficiency, complementing other available door-to-door services.
• Rides may be shared with other passengers heading toward the same hub; however, personal space and seating are always maintained to ensure passenger comfort.